Checkit today announced that it has been selected by Jamie’s Italian to digitise its operational processes and boost productivity and efficiency.
Checkit’s powerful Real-Time Operations Management Platform replaces paper checklists and forms with smart, interactive apps that are easy to build, use and learn. These apps guide, enforce and prompt users to perform the routine tasks whose reliable execution is key to running a successful service business. They automatically capture data as needed and ensure that all records are securely stored in the cloud. Data is then available for inspections and audits and is used to create interactive dashboards that give managers a clear view of performance across the group in a way that would be unimaginable with a paper-based management system.
Jamie’s Italian, with 37 sites across the UK, will be deploying Checkit to digitise key processes operated by restaurant staff, including food safety. Team members will be prompted when checks are due and will capture responses directly onto robust touch-screen devices, using wireless probes to capture temperature readings as required. Where follow up actions are required, staff will be prompted as appropriate, and issues requiring management attention will be escalated automatically. Regional and national managers will then be able to review and respond to process issues wherever they happen to be.
“As we reviewed our operations we realised that we – like much of the industry – were still running key processes in our restaurants using paper. As we move the business forward, we want to free up our staff to focus on cooking great food and focusing on customers. At the same time we need to ensure that all our sites operate to the highest of standards. Checkit will let us do both” said Ed Loftus, Jamie’s Italian Group F&B Director.
According to David Davies, Checkit’s Director of Product and Marketing, “Our aim is to help organisations to boost productivity, increasing the time available for customer service while also improving quality and consistency, leading ultimately to higher profitability and lower risk. We are delighted to be working with Jamie’s as they take the business forward.”
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