Supporting P&O Ferries in connecting Europe and the UK
Overview
P&O Ferries has been connecting Europe and the UK for nearly two centuries, offering services to millions of passengers, cars, and freight across the English Channel, North Sea, and Irish Seas, with nearly 20,000 sailings annually. A household name, the company has been a dependable establishment for over 185 years, with a strong focus on customer service.
P&O sought a solution to bridge the gap between ship and shore, providing greater visibility over operations at sea. Learning from onboard data was central to their growth initiatives, alongside meeting and exceeding compliance standards with various enforcement bodies involved in naval travel.
“The crew have been very receptive to the introduction of the Checkit system removing the need for paper process by using the Checkit handheld device.”
Results
Checkit’s solution has begun to replace the manual paper logs and checks, which were labor-intensive, required significant training, and were prone to human errors. The new system is less environmentally costly, requires less storage space, and is much easier to access when addressing food complaints or compliance inquiries.
P&O can now quickly generate the necessary reports by simply inputting dates and running the system, significantly improving their operational efficiency. The crew has responded positively to the introduction of the Checkit system, appreciating the elimination of paper processes through the use of Checkit’s handheld devices.
