Case study spotlight: How Just Eat scaled food safety with digital monitoring

Ensuring food safety compliance across Just Eat’s dark kitchens

Just Eat, a leading global marketplace for online food delivery, operates over 200 dark kitchens, allowing restaurants to expand their delivery capabilities without requiring additional physical dining space. As revenues grew, so did the challenge of ensuring food safety compliance across these decentralised kitchen operations. To maintain high standards and ensure corrective measures were implemented swiftly, Just Eat turned to Checkit.

The challenge: Managing compliance across decentralised operations

With numerous dark kitchens operating independently, Just Eat’s Global Compliance Team needed a way to monitor food safety across multiple locations without relying on time-consuming on-site visits. Traditional compliance checks were fragmented and manual, making it difficult to track food risk assessment, temperature mapping, and audit processes effectively. Just Eat needed a food safety digital documentation solution to bridge the gap between its compliance team and kitchen staff.

The solution: A digital-first approach with Checkit

Just Eat partnered with Checkit to deploy the Checkit platform, designed to provide real-time, remote oversight of food safety practices. This transformation included:

• Automated temperature mapping to ensure food safety compliance across all dark kitchens.
• Digital food safety checks, replacing inefficient manual record-keeping.
• Instant audit trails, offering full transparency for compliance monitoring.
• Real-time reporting and alerts, enabling swift intervention when needed.

With Checkit’s innovation in the food service industry, Just Eat’s compliance team gained instant insights into food safety practices, ensuring timely action without the need for frequent on-site inspections.

The results: Streamlined compliance and enhanced efficiency

By leveraging the Checkit platform, Just Eat achieved significant improvements:

• 50% reduction in wasted time, freeing up staff to focus on food quality and service.
• 10x faster compliance checks and audits, making processes seamless and less disruptive.
• 100% food safety compliance, ensuring consistent adherence to regulatory standards.

This approach not only enhanced efficiency but also reinforced Just Eat’s commitment to delivering safe, high-quality food to customers.

Why digital food safety matters

For food service businesses managing multiple locations, digital transformation is key to maintaining food safety compliance at scale. Without structured food risk assessment and digital food safety solutions, businesses face increased risks of foodborne illnesses, regulatory penalties, and reputational damage.

Just Eat’s success with Checkit highlights how food safety digital documentation solutions can empower organisations to shift from reactive compliance to proactive monitoring. By leveraging remote oversight and automated compliance checks, food businesses can ensure consistency, efficiency, and brand protection.

For deeper insights, explore our blogs on Ensuring food safety in a dynamic commercial environment and Common food safety risks and hazards.

Want to learn more? Discover how Checkit’s food safety solutions can help your business maintain compliance while scaling efficiently: Checkit Food Safety Solutions.