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The importance of data visibility and management in Food Service operations

Successfully managing daily Food Service operations across multiple sites demands attention to a vast eco-system of processes, reporting mechanisms and routines.

Facing a multitude of economic and market-driven challenges, the industry is under pressure to ensure standards are maintained across multiple sites, so that efficiency, consistent customer experience and revenue generation are prioritised.

This makes data visibility and management so crucial in all Food Service operations. It is essential to understand how people, processes and equipment are performing against the business operational strategy.

Have you ever asked yourself one of these questions?

Is work being done on time? Are issues being dealt with promptly? Are information sources free of fraud? Are your storage temperatures under control at all sites 24hrs a day? Are daily processes being conducted as specified and compliant? Which suppliers are having deliveries constantly rejected? Which sites need attention before their next EHO inspection? How site A is performing against site B?

If one or more of those questions are impossible to answer, difficulties can arise. Low visibility, lack of control and insufficient means of monitoring performance are all problematic. Blind spots leave Food Service businesses vulnerable to risks, resulting in potentially huge liabilities and reductions in business value.

Embracing Technology

Credible Food Service businesses would not dream of managing their billing, finance, payroll or customer databases using paper.  Instead they have POS, ERP, HR and CRM systems. However, when it comes to tracking and guiding the actual work people do and the status of the machines they rely on, most still use pen and paper. This represents a huge blind spot for organisations and counts against every one of the challenges above.

That is essentially why, at Checkit, we have developed an end to end solution, whether you need an out-of-the-box digital food safety solution, a complete compliance service or an intelligent platform that provides real-time visibility of teams, locations, processes and trends.

Checkit’s technology enables resources to be optimised and performance to be managed more accurately, mitigating risks, improving workforce engagement and driving compliance.

For front line staff, Checkit automates, guides and enforces their activities, improving efficiency and consistency. For supervisors it automatically allocates and schedules work, making exceptions and issues easy to handle. For managers it creates broad control and consistency, providing continuous insights across the business and helping them make sure due diligence is in place. The result is improved business performance, secure data storage and real-time insight across all sites.

If you want to find out more about Checkit and how we can help you, give us a call 01223 941 450 or contact us

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