Combatting Hospitality Challenges with Technology
Hospitality businesses are facing acute commercial pressures ranging from rising costs to labour shortages. In both the foodservice and contract catering sectors, tough market conditions and fierce competition are impacting profitability and growth.
At its most extreme, the effects of this environment have been painfully illustrated by high-profile closures. However, these industries are not without opportunity. Progressive organisations are capturing market share by paying close attention to the detail of their operations, utilising technology and better meeting the needs of their customers.
This report, created in partnership with UK Hospitality and based on interviews with leading figures across the industry, explores the challenges facing the hospitality industry and highlights the ways in which progressive hospitality businesses are harnessing technology to gain a competitive advantage. The report will also explain why it is so important to act now in order to protect future prosperity.
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