About the partnership

The Checkit Food Safety Group and Cambridge City Council have formed a Coordinated Primary Authority Partnership to enable the development of a new digital alternative to paper-based food safety management systems and specifically to develop a digital alternative to the Safer Food Better Business pack. The partnership has enabled Checkit to work with senior Food Inspectors at Cambridge City Council to refine the Checkit product features and to develop a pre-completed Safer Food Better Business pack with an accompanying set of standardised checklists in digital formal to enable data collection. These features are inclusive in the Checkit product and provide a simple, ready to use food safety management solution in a format that’s familiar to all Food Inspectors.

Whilst the Coordinated Primary Authority Partnership has to date enabled development of standardised food safety management tools in digital format, it’s been established primarily to provide direct support and guidance to food businesses using the Checkit solution for food safety management.

As an existing Checkit customer, you’re eligible to become a member of the Checkit Food Safety Group and receive the benefits of the Coordinated Primary Authority Partnership directly to support your business. Businesses with sites in single or multiple local authorities across England and Wales can receive pro-active support and guidance from Food Inspectors at Cambridge City Council through the partnership. Information and guidance can also be provided through the partnership to local Food Inspectors during spot checks at your business if required. The Checkit Food Safety Group enables all of these benefits by coordinating your requests for support to the Coordinated Primary Authority Partnership when required.

Checkit Food Safety Group: membership benefits

When you become a member of the Checkit Food Safety Group, you can expect reassurance and protection from the Coordinated Primary Authority Partnership and you’ll receive access to specific services and advice in the following areas:

  • Use of the Checkit solution including the pre-completed digital Safer Food Better Business pack and standardised Checklists as a replacement to the traditional paper-based Safer Food Better Business pack.
  • Use of Checkit technology to enable data collection as a replacement to the traditional pen and paper based approach and to demonstrate compliance with the Safer Food Better Business process requirements.
  • Help with developing a standardised multi-site inspection plan for your business if required, ensuring that all Food Inspectors (across multiple local authorities if applicable) follow an identical inspection process.
  • Help with answering questions or objections that may be raised by local Food Inspectors regarding the use of the Checkit as opposed to the traditional paper-based Safer Food Better Business pack.

How to request support

You can request support at any time from the Coordinated Primary Authority Partnership simply by contacting the Checkit Customer Support Team online, via email or phone when required.

Support requests will be actioned by Checkit or Cambridge City Council personnel as applicable. Urgent support requests will be processed within 1 working day. Standard support requests will be processed within 3 working days.

Sharing of information

The Checkit Food Safety Group will keep you updated with any new advice issued from the Coordinated Primary Authority Partnership. Advice may also be published directly on the Primary Authority Register at https://primary-authority.beis.gov.uk/par Your business can stop or start its membership of the Checkit Food Safety Group and access to the Coordinated Primary Authority Partnership at any time simply by contacting the Checkit Customer Support Team.

The Checkit Food Safety Group will share details of its business members (business name/address and Food Business Owner name) with Cambridge City Council, the Better Regulation Delivery Office and other public sector organisations such as local authorities and regulators for the purposes of the partnership. Any personal information will be handled within the obligations of the Data Protection Act. It should be noted that Cambridge City Council and the Better Regulation Delivery Office are subject to the requirements of the Freedom of Information Act.